Defined Rhythms of Leadership People are the biggest asset of your thrift operation. Your team members are the individuals who will engage with donors when they come to drop off their gently used donated items, welcome customers when they come to shop your store, and host volunteers for an impactful experience. Your employees touch every […]
Setting & Tracking Goals
Setting & Tracking Goals Each year many people go through the process of establishing New Year’s resolutions. Similarly each year your business needs to be intentional about setting goals for the year. These goals can encompass many different areas of your thrift operation including marketing, customer service, human resources, volunteer engagement, etc. Inevitably in a […]
2019 Fall SMCo Thrift Conference Recap
As a thrift operator, we are all truly striving to Do Thrift Better. That’s what our conference participants walked away from Knoxville a few weeks ago with – ideas on how to grow their stores, increase their profits, and serve their customers, donors, and teams better. At the end of September, we had 100+ participants representing […]
The Impact of Wholesale
The Impact of Wholesale If you are considering how to maximize profits from your thrift operation and the value of your donated items, you may want to consider adding a wholesale component. Wholesale in some cases can add as much profit as one of your thrift stores! You may be asking, how can wholesale be useful […]
Choosing the Right Real Estate
Choosing the Right Real Estate: Excess & Access Thrift stores can have immense impact on the community and when connected to a non-profit, can serve as a great additional funding source. SMCo Thrift frequently receives inquiries about how to begin a thrift operation. While many factors go into running a successful thrift operation, a key […]
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