Leading a business is a daunting task. The unique nature of thrift makes managing people, processes and profitability even more challenging. With decades of collective experience across the SMCo Thrift team, you can learn from our mistakes and successes as you manage your thrift operation.
We’ve discovered two key principles that help make day-to-day management easier.
- We’re better together.
- Regular rhythms help build enduring habits.
It starts with a conversation with the SMCo Thrift team, alongside other leaders of thrift operations. Each month, we host a group coaching session where we tackle a new topic to Do Thrift Better and we answer questions from those participating. The live Q&A sessions provide immediate feedback to your questions so you can implement any needed changes quickly and manage your thrift operation effectively.
Every month, we share new content, either a video or blog post, you can use with your team. This content focuses on one key area of a thrift organization – including donations, sorting & pricing, operations, merchandising, wholesale, transportation and volunteer engagement. This information can be easily incorporated into your team meetings to foster shared learning and teamwork.
In between the monthly group coaching sessions, additional questions will arise, so SMCo Thrift created KnowThrift.com, a virtual gathering place where these questions can be discussed together. In the Invitation-Only area, you receive insight from the SMCo Thrift team, including access to scripts, job descriptions and other training tools. And any lingering questions will be addressed in the next group coaching session.
A preferential rate to all SMCo Thrift conferences and workshops is also available to group coaching partners.
Starts at $300 per month for your entire organization.
Group Coaching + ThriftTrac
While the SMCo Thrift team provides relevant content on schedule to help develop a rhythm, it’s up to you to capture your metrics and use the data to make informed decisions. ThriftTrac exists to make capturing key performance indicators easy. And when you use your own customized dashboard during your weekly meetings, you can review up-to-the-minute details to inform your decisions.
Dedicated One-on-One Coaching
Particularly during times of transition, having a reliable coach can keep your thrift operation moving in the right direction. SMCo Thrift partners with a limited number of organizations in a high-intensity, one-on-one coaching relationship. These partners engage with the SMCo Thrift team in regularly scheduled calls to review progress towards identified milestones and discuss hot topics facing the organization. An annual one-day site visit takes place to review existing and potentially new facilities as well as engage with the entire team face-to-face.
- Includes the cost of ThriftTrac for one location. (Additional locations will receive the preferential pricing of $150 per month.)
- Access customized dashboards, after a nominal setup fee.
- Includes the cost of PickUpMyDonation for a single market.
- Access the monthly group coaching sessions with other thrift operators along with supplemental content.
- Partners also receive access to new tools in development in beta form too.
Attendance at SMCo Thrift conferences and workshops is an additional benefit. Up to two seats for every event are included.
Starts at $1,800 per month.
To begin managing your thrift operation better, partner with SMCo Thrift by selecting the option that fits you best.